Frequently Asked Questions

Product FAQs

How do I know you received my order?


When an order has been placed, you will receive an ‘order confirmation’ to the email you have entered when completing your purchase or the email stored in your account profile. Be sure to check your junk inbox too, in case the email has been placed there. If you do not receive the order confirmation, please contact us here and we will check that your order has gone through.




How do I get in touch with you?


Contact us here




What do you do with all my personal details?


Your privacy is something we take very seriously. We collect your personal information to process and dispatch your order, you can read through our Privacy Policy here




When will I receive my product?


Please refer to information regarding your order & delivery here





Website, Order & Delivery FAQs

How do I know you received my order?


When an order has been placed, you will receive an ‘order confirmation’ to the email you have entered when completing your purchase or the email stored in your account profile. Be sure to check your junk inbox too, in case the email has been placed there. If you do not receive the order confirmation, please contact us here and we will check that your order has gone through.




How do I get in touch with you?


Contact us here




What do you do with all my personal details?


Your privacy is something we take very seriously. We collect your personal information to process and dispatch your order, you can read through our Privacy Policy here




When will I receive my product?


Please refer to information regarding your order & delivery here